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PASSWORD ZAPPER COMMON PROBLEMS
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Knowledgebase PASSWORD ZAPPER COMMON PROBLEMS

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WELCOME TO THE JOLLY SHOPPER SUPPORT SITE

This website is for customers who have purchased the ZWIZX Password Zapper and/or the ZWIZX Boot Repair USB Flash Drive. The most common issues are addressed here in the knowledgebase articles. If you...
SAM File Read-Only Error Warning

SAM File read-only error You may need to contact tech support for more assistance on this issue. Main Cause: The main cause for this error is because the computer has Bitlocker encryption installed on...
How To Boot From Password Zapper USB

How to Boot the Password Zapper USB Insert the USB drive in an available USB port on your PC or laptop. Turn the power on. When you start your PC, you will want to immediately enter your boot setting...
Getting Message “This disk is not a password reset disk”

Top of Form Bottom of Form Message “This disk is not a password reset disk” Question: When I click on “Forgot my password” when Windows starts, the computer says, “This disk is not a password reset di...
Message “This is not a recovery disk” or “No Disk” When Windows Boots to login screen.

Message “This is not a recovery disk” or “No Disk” When Windows Boots to login screen. Question: Hi I received the flash drive for password reset, however, my computer HP windows 7 will not accept the...
Password Zapper USB Hangs At Boot or Will Not Finish Booting.

USB hangs at boot. Could need a BIOS update. Most of the time this error is caused by having an outdated BIOS version. The BIOS controls the hardware on your computer and is encoded in a chip on the m...