Refunds & Returns Policy
Last updated: 6-13-25
At The Jolly Shopper, we want you to be fully satisfied with your purchase. If you’re not, we’re here to help.
🗓️ Return & Refund Window
You may request a return or refund within 30 days of your original purchase date.
🧾 How to Request a Return or Refund
To initiate a return, please follow these steps:
Open a support ticket through our website or contact page.
Receive authorization and return instructions from our support team before sending the item back.
Returns without prior authorization may not be accepted.
📦 Return Requirements
Item must be returned in sellable condition (undamaged, unused, and complete with original packaging if applicable).
Shipping costs for the return are the responsibility of the buyer.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged returns in transit.
💸 Refund Process
Once we receive the returned item and verify that it is in working and sellable condition, we will initiate your refund.
Refunds will be issued to your original payment method.
Please allow 5–10 business days for the refund to be reflected in your account, depending on your bank or payment processor.
❓ Need Help?
If you have questions about your return, please contact us before shipping your item back:
The Jolly Shopper Support Team
📧 Email: support@jolly-shopper.com
🌐 Website: https://jolly-shopper.com
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